Pot Pourri Beauty Supply & Hair Store at 1859 East 4th Street, Ontario, California.

Being a regular customer, I enjoyed coming to this Beauty Supply because they had what I needed and the customer service was great. But this recent visit I made will be the last time as a result of POOR customer service. When I walked in, the two workers{who Ive never seen before, so Im guessing they're new} were at the counter talking. They looked at me and turned right back to each other and kept talking; there was no greeting or a simple "hello". While looking around, I asked one of the workers a question about an item but she responded as if I was wrong for interrupting her conversation with her coworker. A main goal of customer service is having customers feel like they can come back because they were serviced properly. This is what keeps businesses running. These ladies could set a whole new atmosphere in that place if they simply smiled and said hello. It's a simple yet important gesture that speaks volumes.